dell computer screen lights up but black

DELL COMPUTER SCREEN LIGHTS UP BUT BLACK HOW TO
DELL COMPUTER SCREEN LIGHTS UP BUT BLACK ZIP FILE
DELL COMPUTER SCREEN LIGHTS UP BUT BLACK DRIVERS
DELL COMPUTER SCREEN LIGHTS UP BUT BLACK UPDATE
DELL COMPUTER SCREEN LIGHTS UP BUT BLACK DOWNLOAD

If you hold the power button for about 1 second, they will turn on and the system should come out of hibernation with the spinning dots or the screen activate if in low power mode. The keyboard lights are probably enabled to show 'signs of life'. If you have it in a 2-in-1 configuration, you should be able to use the Pen or the power button. If the system is in low power mode (display off but not hibernating), you can tap the spacebar to get it back. There are settings to turn off the display and when to go into hibernation. The 9365 is not a normal laptop in the way it works for low power mode and hibernation. Tell me, what's the registry setting change you mentioned? I'd really like to get it sleeping normally. My solution for the time being has been to just set the power management to hibernate when I close the lid. My 9365 is still getting 'stuck' when I try to wake it up. The file hosting has expired, but I downloaded the components you mentioned and installed them. Need further assistance? Use the ' Get Help Now' option at the bottom right to chat with a Dell technician right thanks for this. took a little moment to come back to life but it worked.Īpparently it has something to do with some static discharge of the battery but it is working fine now. Then plug everything back in and powered on. Opened the bottom plate, unplugged the main battery AND CMOS Battery then pressed and held the power button for 30 seconds. Then - after some further research and desperation I found this video that did the trick. I was able to do the video test 'hold D while powering on' which as you said proved that the screen worked and I even got into the pre-boot diagnostics 'Fn Esc while plugging in power cord' I think ran comprehensive diagnostics but found no problem. I have tried everything you suggested and although I did get into my system it was short-lived. Thank you for your help in pointing me in the correct direction to solve my issue.

DELL COMPUTER SCREEN LIGHTS UP BUT BLACK DOWNLOAD

If you would prefer to not use the package I prepared, which is understandable, feel free to go out and download those packages from Dell's website or track them down in other ways.

DELL COMPUTER SCREEN LIGHTS UP BUT BLACK HOW TO

The last file in there is a text document that shows how to edit the registry to make sure a power setting is disabled.

DELL COMPUTER SCREEN LIGHTS UP BUT BLACK UPDATE

The final installer is an update to the BIOS to version 2.2.0

DELL COMPUTER SCREEN LIGHTS UP BUT BLACK DRIVERS

One fix is an update to the Intel chip set drivers to version 5.8086Īnother is an update to the Intel Thermal Framework to version 0.6436Īnother is an update to the Bluetooth/wireless to version 20.70.1

DELL COMPUTER SCREEN LIGHTS UP BUT BLACK ZIP FILE

Here is a link to a zip file for the 5 fixes that I found worked. I couldn't find a solution anywhere for this, so I did my own investigation on the computers and found a set of solutions that work. This costed my users quite a bit of time. They would do this anywhere from 1 to 10+ times until it would eventually boot normally. The temporary fix was to just keep holding the power button until the keyboard went dark then pressing it again to turn it back on. When they press the power button the laptop keyboard lights up, but the screen remains blank.

They have had problems turning them on from sleep or even a completely powered off state. I have a few users that use the Dell model. Given how many people queued up to take the old one off me via FreeCycle it was certainly worth, to some people, the time and materials cost of trying to repair - your mileage may vary.This is a solution post rather than a problem post. My five year old 19' LCD went this way and I used it as an excuse to upgrade. Obviously if the monitors are under warranty you need to contact the manufacturer or your supplier for replacements. The inverter is usually replaceable though depending on the monitor in question and your level of (or access to) expertise it may well be easier and/or cheaper to replace the monitor. It is a relatively common way for an LCD monitor to misfunction. If, when the screen dims, you can see a very faint image of what should be clearly visible then the backlight failing is the most likely cause and the behaviour your describe (being on for a short time) points at the inverter being to blame. This is the first relevant link that turned up in a quick search.

It is most likely the inverter that provides power to the backlight failing.

Dell computer screen lights up but black